Brand Policies – JIMORY 

At JIMORY, we are dedicated to providing high-quality, sustainable fashion with a seamless online shopping experience. Our policies ensure customer satisfaction, ethical production, secure transactions, and hassle-free returns while promoting eco-friendly and comfortable daily wear.

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1. Quality & Sustainability Policy

At Jimory, we prioritize premium craftsmanship and eco-conscious fashion. Our products are:

✔ Made from high-quality, breathable, and skin-friendly fabrics

✔ Crafted using ethical and sustainable production practices

✔ Designed for long-lasting comfort, durability, and timeless style

2. Customer Satisfaction Policy

Your satisfaction is our priority. We ensure:

✔ A seamless online shopping experience with easy navigation

✔ Accurate product descriptions and size guides for informed purchases

✔ A dedicated customer support team to assist with inquiries

3. Shipping & Delivery Policy

✔ Fast and reliable shipping across India

✔ Orders processed within [X] business days and delivered in [Y] days

✔ Real-time order tracking for a hassle-free experience

4. Return & Exchange Policy

✔ 10-day hassle-free returns for unworn and unwashed items

✔ Easy exchanges for size issues or defective products

✔ Refunds processed within [Z] working days after product verification

5. Payment & Security Policy

✔ Secure online payment options – UPI, credit/debit cards, net banking, and COD

✔ Encrypted transactions to protect customer data

✔ No hidden charges – transparent pricing on all products

6. Privacy & Data Protection Policy

✔ We respect your privacy and safeguard personal data

✔ Your information is used only for order processing and support

✔ No data sharing with third parties for marketing purposes

7. Ethical & Fair Trade Policy

✔ Sustainable fashion practices with a commitment to ethical production

✔ Support for fair wages, safe working conditions, and responsible sourcing

✔ Environmentally conscious manufacturing to reduce carbon footprint

8. Governing Law & Dispute Resolution

✔ All legal matters fall under Surat, Gujarat jurisdiction

✔ Disputes handled through negotiation, mediation, or legal proceedings