Return & Refund Policy

At Jimory, we strive to provide you with the best shopping experience. If you are not completely satisfied with your purchase, we offer a 7-day return policy under the following terms:

Return Eligibility

• The item must be returned within 7 days of delivery.

• It must be unused, unwashed, and in its original condition with all tags intact.

• To ensure a smooth return process, we recommend recording an unboxing video as proof of the product’s condition at the time of delivery.

How to Initiate a Return?

1. Call our customer service team at +91 82390 34000 to raise a return request.

2. Provide your order details and unboxing video (if available) for faster processing.

3. Once approved, we will arrange a reverse pickup (if applicable) or guide you on returning the product.

Refund Process

• Once we receive the returned item, our Inward QC team will inspect it.

• If approved, the refund will be processed within 48 hours via the original payment method.

• Refund timelines may vary based on your bank or payment provider.

For any assistance, feel free to contact our customer support. We are here to help! 😊